Catit Water Fountain Not Flowing – What to Do? 

Is your feline companion giving you the side-eye because their Catit water fountain suddenly went dry? Don’t worry, this doesn’t necessarily mean it’s time to break the piggy bank for a brand new one.  Many times, a little troubleshooting can get that water flowing again and keep your kitty happy (and hydrated)!

In this article, I’m here to provide you with a detailed, easy-to-follow guide on what to do when your fountain’s water flow decides to take a little vacation. From common issues like clogged pumps and filters to troubleshooting power sources, we’ll cover it all in a professional, informative, and accessible way. By following this, you can solve the issue of both smart and normal Catit water fountains with ease! 

Catit Water Fountain Not Flowing

Why Water is Not Flowing in Catit Water Fountain? 

There are a few main culprits that can disrupt the purrfect water flow in your Catit fountain:

Clogged Pump or Filter: This is the most common issue. Over time, the pump and filter can accumulate debris like hair, mineral buildup, or even food particles. This gunk restricts water flow and prevents the fountain from functioning properly.

Water is Below the Required Water Level: Your Catit fountain needs a certain amount of water to function effectively. If the water level dips below the minimum line, the pump won’t be able to draw in enough water to create a flow.

Faulty Pump: While less frequent, sometimes the pump itself can malfunction due to wear and tear or electrical issues.

What to Do to Bring Water Flowing Back in Catit Water Fountain?

Now that we’ve identified the potential suspects, let’s get down to business and get that water flowing again!

Clean the Pump Properly 

A clean pump is a happy pump (and a happy kitty)! Here’s how to give your Catit fountain pump a spa day:

  1. Disassemble and rinse the pump: Once disassembled, thoroughly rinse the impeller shaft, casing, and outlet tube with clean, lukewarm water.  A soft bristle brush can help dislodge any stubborn debris.
  2. Clean the impeller shaft:  Pay special attention to the impeller shaft, the little spinning part that creates the water flow.  Hair and gunk can easily get tangled around it, so make sure it spins freely.

Pro Tip: Don’t use harsh chemicals or soap when cleaning your Catit fountain pump.  These can damage the delicate components and leave behind a residue that’s harmful to your kitty.

Clean the Filter 

The filter plays a crucial role in keeping your Catit fountain water clean and fresh.  A clogged filter can definitely affect water flow. Here’s how to ensure your filter is functioning optimally:

  1. Shake and tap the filter:  Before rinsing the filter, give it a good shake or tap it gently on a hard surface to dislodge any loose debris trapped inside.  This helps prevent the granules within the filter from clumping together.
  2. Rinse thoroughly:  Once you’ve shaken the filter, give it a thorough rinse under clean, running water.  This removes any built-up sediment that might be blocking the water flow.
  3. Submerge and press:   After rinsing, submerge the filter completely in a bucket of clean water.  Gently press down on the cotton mesh to release any trapped air bubbles.  This prevents the filter from floating in the fountain, which can also disrupt water flow.

Even with regular cleaning, Catit recommends replacing the filter every 3-4 weeks, depending on how many cats you have and the water hardness in your area.  A fresh filter ensures optimal water quality and helps maintain proper water flow.

Check with the Pump

If cleaning the pump and filter doesn’t solve the problem, there might be an issue with the pump itself. Here are a couple of things to check:

  1. USB Charging Block (if applicable):  Some Catit fountains use a USB charging block to power the pump.  Make sure the connection between the block and the pump is secure.  You can also try using a different USB block to see if that resolves the issue.
  2. Three-Prong Adapter (optional):  While not a guaranteed solution, some users have reported success using a three-prong adapter for added stability in the connection.

Important Note:  Always consult your Catit fountain’s manual before attempting any advanced troubleshooting steps that might involve electrical components. Safety first!

Faulty Flow Control (if applicable) 

Some Catit fountain models, particularly older Flower Fountains, have a flow control slider on the pump itself.  This slider allows you to adjust the strength of the water flow.  Ensure the slider isn’t accidentally set to the minimum setting or malfunctioning altogether.  Consult your manual for proper positioning of the flow control slider.

FAQ

How often should I clean the Catit water fountain?

It’s recommended to clean the fountain every week for optimal performance. This helps prevent mineral buildup and ensures the water stays fresh and circulating properly. Neglecting this vital maintenance can lead to all sorts of aquatic mishaps, so be sure to stay on top of it!

Can I use any type of filter in my Catit water fountain?

Absolutely not, my friend. It’s best to stick with the Catit-branded filters designed specifically for your fountain model. Using a different filter may not fit properly or could cause all kinds of issues with the water flow. Trust me, you don’t want to learn that lesson the hard way.

What should I do if the fountain is making strange noises?

The fountain starts making noises when the water level becomes lower than the required one. In this case, you will need to fill the tank of your fountain with water and it will stop making noises.

How can I prevent my Catit fountain from getting clogged in the future?

Regular cleaning and filter changes are crucial, but you can also try using filtered or distilled water instead of tap water. This can help reduce mineral buildup over time and keep your fountain flowing freely. Additionally, be sure to clean the fountain thoroughly whenever you notice a decrease in water flow. It’s like a regular check-up for your feline friend’s watering hole.

Wrapping Up

If you’ve tried all the troubleshooting steps and your Catit fountain is still not cooperating, don’t hesitate to reach out to the Catit customer support team. They’re experts on these water features and will be more than happy to lend a hand. Remember, with a little bit of care and attention, you can keep your furry friend’s watering hole in tip-top shape for years to come.

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